Microsoft Teams

in plain english

The chat, meetings, calling, and collaboration app — replaces Skype for Business. Sits at the centre of M365 for messaging, video calls, file sharing, and external guest collaboration. Has its own apps platform and is the front-end for many Copilot interactions.

official microsoft definition

A persistent chat-based collaboration platform complete with document sharing, online meetings, calling, and many more useful features for business communications.

plans & eligibility

• Included in: M365 E3/E5, Business Standard/Premium, F3, Office 365 E1/E3/E5
• Teams Phone — separate add-on for calling (PSTN)
• Teams Essentials — standalone for SMB without M365

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